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What is the refund policy?

NoobHost offers a satisfaction guarantee with fair refund terms.

April 12, 202628 views

What Is the Refund Policy?

7-Day Satisfaction Guarantee

New customers can request a full refund within 7 days of their first purchase. No questions asked.

After 7 Days

Refunds after the initial period are handled on a case-by-case basis. Contact support with your reason and we'll work with you to find a fair solution.

What Qualifies for a Refund

  • Service didn't meet your expectations
  • Technical issues we couldn't resolve
  • Accidental duplicate purchases
  • Unused services within the guarantee period

How to Request a Refund

  1. Contact our support team
  2. Include your account email and subscription details
  3. We'll process your request within 2 business days

Refund Method

Refunds are issued to the original payment method. Processing time depends on your bank or payment provider (typically 5-10 business days).

Domain Registrations

Domain registrations are non-refundable as they are processed with third-party registrars and cannot be reversed.

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